Shipping Info

All orders are shipped out within 1-3 business days and can take 1-3 weeks to be delivered depending on location. 

See below for details.


Orders can be picked up in store during shop hours. Please wait for an email notifying you that your order is ready before you show up. This takes approx 4 hours to process an order (longer during holidays).

Provide your order number and name upon pickup.

We offer a zero emissions bicycle courier delivery service within the city of Ottawa.

This option is $9 for orders under $150 and free for overs above $150.

Delivery times are between 1-5pm, you will be notified via text and email when your order is on it's way to you. You will be able to track our courier to see when they will arrive and when your item was dropped off. 

Please allow up to 24 hour processing period before delivery - deliveries are not available on weekends. 

On orders over $150: We offer free shipping within Canada.

On orders under $150: Standard Shipping is a flat rate of $12-$18 depending on location.

All packages are sent through Canada Post with a tracking number.

We offer a Standard Shipping rate of $18 to the US.

Please allow 2-4 weeks for delivery.

International shipping rates are calculated according to region upon checkout.

Please allow anywhere from 2-8 weeks for delivery.